What Data We Collect and Why
When you open an account, we collect the information you provide directly — your name, contact details and account credentials. When you fund your account via DANA, OVO or GoPay, we record the transaction reference and wallet identifier needed to process and verify that payment. We
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do not store your full wallet PIN or password. Beyond account and payment data, we collect device and session data: IP address, browser type, operating system and pages visited. This helps us detect unusual activity and keep your account secure. We also collect behavioural data —
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which sections you browse, how long you stay — to improve how the lobby works for you. All data is held on servers with access controls and encrypted storage. We do not sell your personal data to third parties. We may share data with payment processors
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like DANA, OVO and GoPay to complete a transaction, and with fraud-detection partners where required by our security obligations. Sharing outside those necessary contexts does not happen without your consent or a legal obligation. Retention periods depend on the type of data: account data is kept
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for as long as your account is active; payment records are retained as required by applicable financial regulations in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.